1. What do you see
when you click the right mouse button?
(1) The same effect as the left click
(2) A special menu
(3) No effect
(4) A mouse cannot be right clicked
(5) Computer goes to sleep mode
ANSWER:2
2. In order to choose
the font for a sentence in a Word document,
(1) select Font in the Format menu
(2) select Font in the Edit menu
(3) select Font in the Tools menu
(4) select Font in the Insert menu
(5) None of the above
ANSWER:1
3. The ALU performs
.......... operations.
(1) logarithm-based
(2) ASCII
(3) algorithm-based
(4) arithmetic
(5) None of the above
ANSWER:4
4. Excel is a program
that is used to prepare a
(1) Database
(2) Text Document
(3) Spreadsheet
(4) Slide Presentation
(5) None of the above
ANSWER:3
5. ..........
consists of volatile chips that temporarily store data or instructions.
(1) CPU
(2) ROM
(3)RMA
(4) RAM
(5) None of these
ANSWER:4
6. The Core Banking
software used by our bank is called:-
a. Pinnacle
b. Finacle
c. Flexcube
d. Solaris
e. None of the above
Ans (C)
7. The unique number
given while opening the customer master is called
a) Customer number
b) Customer identification Number (Cust –ID)
c) Account ID
d) PAN No
e) None of the above
Ans (B)
8. The Unique
Customer Identification Number consists of digits.
a) 12 numbers
b) 2 alphabets and 6 digits
c) 10 numbers
d) 15 digits
e) None of the above.
Ans (C)
9. The Customer
master maintenance captures the following details of the customer.
a) Occupation
b) Residential address
c) Date of Birth
d) Introducer details
e) All the above
Ans (E)
10. As per KYC norms
the following details are to be compulsorily captured while opening new
accounts.
a) Identity proof
b) Residence proof
c) Employment details
d) All the above
e) a & b above
Ans (B)
11. The Alternate
Banking Delivery Channels are :-
a) E-banking
b) Mobile banking
c) ATM
d) SMS banking
e) All the above
Ans (D)
12. In whichever
screen, where Account number is there, Signature scanned will be displayed by pressing
which key.
a) Alt+A
b) Alt+B
c) Alt+C
d) Alt+S
e) Alt+P
Ans (D)
13. Hold Funds
earmarked can be revoke (Delete) by Fast Path
a) 1055
b) CHM31
c) CHM33
d) CHM35
e) None of the above
Ans (C)
14. Menu for finding
incomplete financial transactions in FCR?
a) 4500
b) 4501
c) 4502
d) 4503
e) None of the above
Ans (D)
15. Term deposits in
FCR are auto renewed on the due date. This is happens
a) Without Change in deposit account number
b) New deposit account number is created
c) Renewed at the existing period and scheme
d) Only maturity date is changed
e) Option ̳a‘ and ̳c‘ are true
Ans (E)
16. In CBS
environment every branch and its extension counters as different Service
outlets. The each office/branch will have separate DP code.For FCR & FCC DP
code consists of-
a) 4Digits &3 Characters
b) 4 digiths for both
c) 4 digits & 4 Characters
d) 3 digits for both
e) None of the above
Ans (A)
17. Function key F8
is used for
a) Accepting the input
b) Going to next screen
c) Committing
d) To invoke the last used option
e) None of these
Ans (D)
18. To move to the
previous field while working in FCR which combination of keys can be used
a) Ctrl+F
b) Shift +Tab
c) Ctrl+Tab
d) Ctrk + E
e) Shift + F3
Ans (B)
19. The key
combination populates the Mobile Number & PAN of customer in the screen
where Account Number is entered:
a) Control + B
b) Alt+B
c) Control + C
d) Alt+C
e) Control +A
Ans (C)
20. This Functional
key should be used when the user wants to clear a field in FCC
a) F7
b) F8
c) F
d) F11
e) F10
Ans (A)
21. Details of
cheques paid/unpaid can be found from the menu-?
a) CHM35
b) CHM37
c) CHM32
d) CHM39
e) CHM33
Ans (B)
22. The menu for
marking stop payment is ?
a) CHM35
b) CHM37
c) CHM32
d) CHM39
e) CHM33
Ans (A)
23. External lien on
KDR can be marked using the Fast Path ?
a) TDM39
b) TDM24
c) CHM07
d) LNM34
e) ALL the above
Ans (B)
24. Our individual
Customers can now self generate e-banking ID and Password provided their
customer master is updated with the following.
a) Mobile number and email address b) Email address only
c) Mobile no, date of birth and email add
d) Mobile number, date of birth, email add and free text-Y
e) None of the above
Ans (E)
25. The customer has
lost his ATM card. How can he hot list the ATM card for preventing misuse?
a) Inform the card details at our Call center
b) Contact the branch for hot listing
c) Both ̳a‘ or ̳b‘
d) None of the above
e) Send a letter to the branch informing the loss of the card.
Ans (C)
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